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The MFA Loop is Unhelpful to Customers Who Need Support
I'm currently locked out of my SL account and I wanted to post this 'impossible loop' out there for the Lindens to see. I went to login yesterday and I started getting spammed with MFA requests. Nothing changed on my end (location, passwords, etc). I was given the MFA authentication from my phone and when I went to put it in, it just asked for another. and another. and another. Then eventually it told me that I didn't put in the right code. Weird. So I went to login to the SL website to submit a ticket - it also requires that I use MFA to be able to use the Support Portal. Same problem there. I went to the support page. It has a phone number listed, but it's only for billing issues. To submit a ticket for anything else, you have to use MFA - which I can't (and is what I'm trying to file a ticket about). I couldn't figure out any other way to talk to a person (or even get a phone number to call), so I reached out to a past support email I have, posted on social media, and now I'm posting here on the forums. There has got to be a better way to do this - can we take the support portal off MFA so people can at least submit support tickets? Or post a customer service number that people can call that doesn't require MFA to get? -
forum meetups in sl
but still appreciated! ❤️ -
Greeting bots while driving on mainland roads
Yes. Just like with orbs that annoy travelers. In some cases the scripts are poorly designed or not properly configured so they act like everyone within a certain range is in the same land as them, and in some cases the person getting the pop-up while traveling temporarily crossed into private land, even for a second, and triggered a "greeter" / "inviter" / "giver" script. These pop-ups can come from objects as well as bots. -
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How Does Your SL Look Today?
ℒĭsɑℳɑʀĭə at Warehouse 21
